Jen and Sally talk to Maggie, the recruiting queen, about factors that are most important for recruiting in this tight labor market. They discuss four critical elements 

1. Creating a strong profile – what skills do you need to hire for vs what can be trained 

2. Offering fair compensation – this has been one of the most important factors in reducing attrition

3. Having flexibility – the ability to work from home shows trust in the team

4. Culture – there are many other companies that do what you do, highlight what makes you unique

The also discuss the results of their recent Ofactor Trust Survey and how important trust is to any organization. 

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