Plans & Pricing
AI-first Customer Experience.
Live Fast. Human where it Matters.
VIPdesk offers two AI customer experience plans: Rapid Launch Chatbot, live in 24 hours from $2,995/month, and Managed AI CX, a fully managed solution with custom pricing typically starting at $9,995/month. Both combine enterprise-grade AI with optional human support for the moments automation shouldn’t handle alone.
Choose Your Deployment
Select the AI solution that fits your business today, with the flexibility to scale as your customer experience evolves.
Rapid Launch Chatbot
Launch an AI chatbot in as little as 24 hours
$2,995/month
No implementation fee · Live in 24 hours
Perfect for brands that want to quickly deploy an AI chatbot using existing Help Center, FAQ, or website content.
Includes✦ AI knowledge-base chatbot
✦ Chat widget
✦ 30+ languages
✦ Live-agent handoff
✦ Basic analytics
✦ Up to 2,500 AI conversations/month
✦ Enterprise conversational AI
Additional AI conversations: $0.99 each
Managed AI CX
Automate and optimize your entire customer experience
Custom Pricing
Programs typically start at $9,995/month
A fully managed AI customer experience solution with custom workflows, integrations, optimization, analytics, and optional human support.
Includes✦ Chat, email, voice, SMS & social AI
✦ Custom customer journeys
✦ CRM, ecommerce & helpdesk integrations
✦ 30+ languages
✦ AI optimization
✦ Performance dashboards
✦ Human handoff strategy
✦ Ongoing AI strategy
Optional US-based or offshore human support available.
Rapid Launch
Rapid Launch Chatbot
Launch an AI chatbot in as little as 24 hours.
$2,995/month No Implementation Fee Live in 24 Hours
Rapid Launch Chatbot is designed for brands that want to deploy AI quickly using existing Help Center articles, FAQs, or approved website content. It’s the fastest way to launch AI-powered customer support without a lengthy implementation project.
What’s Included
- ✓ AI Knowledge-Base Chatbot
- ✓ Website Chat Widget
- ✓ 30+ Languages Included
- ✓ Training on Existing Help Center, FAQs & Approved Content
- ✓ Live-Agent Handoff
- ✓ Basic Analytics
- ✓ Up to 2,500 AI Conversations per Month
- ✓ Enterprise-Grade Conversational AI
Additional Usage
Additional AI conversations are available for $0.99 per conversation.
Best For
- → Brands launching AI customer support for the first time
- → Teams with existing Help Center or FAQ content ready to deploy
- → Organizations that need a fast, low-risk AI pilot
- → Companies seeking enterprise-grade AI without a long implementation timeline
- → Customer experience leaders who need results quickly
Not Included
Rapid Launch is intentionally simple. It does not include:
- · Custom integrations
- · Order lookup
- · Refund processing
- · Warranty workflows
- · Subscription management
- · Custom journey design
- · Dedicated CX architect
- · Ongoing optimization beyond basic reporting
- · Human staffing or managed escalation team — see CXCare for outsourced human support
For those needs, see Managed AI CX.
Managed AI CX
Managed AI CX
For brands ready to automate and optimize the full customer experience.
Custom Pricing Programs Typically Start at $9,995/month Custom Scoped Solution
Managed AI CX is designed for organizations that need more than a chatbot. VIPdesk designs, deploys, manages, and continuously optimizes AI across the customer journey with intelligent automation, enterprise integrations, performance insights, and optional human support.
What’s Included
- ✓ AI-Powered Chatbot & Virtual Agent
- ✓ Full CX Journey Design & Deployment
- ✓ Enterprise System Integrations (CRM, ticketing, etc.)
- ✓ Intelligent Automation & Workflow Orchestration
- ✓ Ongoing Optimization & Performance Management
- ✓ Advanced Analytics & Reporting
- ✓ Optional Human-in-the-Loop Support
- ✓ Dedicated VIPdesk CX Strategy Team
Fully Managed & Continuously Optimized
VIPdesk handles every layer of your AI CX program so your team can focus on what matters most. As a certified B Corp with over 30 years of BPO customer service experience, our optional human support is delivered by rigorously vetted Brand Ambassadors — only 3% of applicants pass our screening process.
Best For
- → Enterprises seeking end-to-end AI CX management
- → Brands with complex customer journeys requiring automation
- → Organizations needing deep integrations with existing tech stacks
- → Companies scaling AI beyond a single chatbot use case
- → CX leaders who want expert-led strategy and execution
Still Have Questions
Let’s Find the Right Solution for You
Our AI CX experts can answer your questions and recommend the best deployment approach. We’ll build a solution tailored to your business, workflows, integrations, and customer experience objectives.
Learn more about our women-led, B Corp–certified approach to customer experience.