What Is VIPdesk’s Net Zero 2030 Commitment?
VIPdesk Connect Inc. (VIPdesk) has joined the B Corp Climate Collective’s Net Zero 2030 Pledge. The company commits to reach net zero carbon emissions by 2030 — two decades ahead of the Paris Agreement’s 2050 target. A certified B Corp since 2019, VIPdesk joins 1,700+ companies in the UNFCCC-backed Race to Zero movement.
Alexandria, February 10, 2022 – Today, VIPdesk Connect Inc. (VIPdesk) officially joined the B Corps Net Zero 2030 Pledge. VIPdesk is an award-winning, U.S.-based provider of outsourced customer experience solutions. “Becoming a B Corp and implementing a sustainable business model was our first step to contribute to an inclusive, equitable, and regenerative economy,” said Sally Hurley, CEO VIPdesk. “Now, with the Net Zero 2030 pledge, we go one step further and join the movement of innovative, forward-thinking companies willing to implement concrete steps to fight climate change.”
What does the Net Zero 2030 Pledge require? Signatories commit to measurable climate action, and VIPdesk is taking three action steps toward net zero emissions by 2030:
- Monitoring its carbon footprint
- Integrating strategies to reduce emissions
- Informing all stakeholders of its mission
The pledge itself aims to accelerate greenhouse gas reductions to a 1.5-degree trajectory, reaching net zero 20 years ahead of the 2050 targets set in the Paris Agreement.
How does a remote contact center reduce carbon emissions? VIPdesk already meets the fundamentals of the Net Zero 2030 pledge and is ahead of many peers in the BPO industry on this front. VIPdesk’s Brand Ambassadors work remotely across more than 38 states. That remote model helps the company avoid the commuting and facility emissions tied to traditional brick-and-mortar call centers — an impact VIPdesk documented in its going-green case study on bringing customer service jobs home. To support its carbon reduction plan, VIPdesk shares simple strategies with team members for their virtual environments, including:
- Calculating each team member’s home carbon footprint
- Choosing clean energy options in their communities when possible
- Adopting a “reduce waste, increase efficiency” mindset daily
“VIPdesk plans to share its ideas and strategies with other forward-thinking brands operating a call center and interested in joining this critical initiative,” added Othmar Mueller von Blumencron – VIPdesk’s VP of Sales & Marketing. “Because we’re all in this climate change challenge together, it’s the right thing to do. All businesses large and small need to gear their company operations toward a carbon-free world now.”
The B Corp Climate Collective belongs to the UNFCCC’s Race to Zero campaign, which mobilizes cities and organizations to reach net zero emissions by 2050. Through this partnership, every B Corp that commits to Net Zero by 2030 automatically joins Race to Zero.
About VIPdesk: VIPdesk is a premium provider of outsourced customer experience solutions. A select team of remote, work-at-home Brand Ambassadors — customer service professionals located throughout the U.S. — delivers elevated customer experience for luxury and premium brands. As a certified B Corp, Women-Owned Corporation, and Best Workplace winner, VIPdesk is on a mission to elevate the human experience for its team members and partners. Only 3% of applicants pass VIPdesk’s screening process, and its team members excel at delivering superior customer service and serve as passionate ambassadors for the brands they represent. VIPdesk’s suite of services includes:
- Omni-channel customer service across traditional and digital contact channels
- Full AI and assisted-AI customer experience solutions
- Social media management
- Back-office support
- Customer experience and AI strategy consulting
Visit www.vipdesk.com for more information, or follow @VIPdesk on LinkedIn, Twitter, and Instagram.
Contact Information
Othmar Mueller von Blumencron
VIPdesk Connect
vipdesk.com
703-348-2236
Press release originally published February 10, 2022 by VIPdesk Connect Inc. Last reviewed July 28, 2026. Sources: B Corp Climate Collective Net Zero 2030 Pledge and the UNFCCC Race to Zero campaign.
