Welcome to the September edition, of our “More Human” CX industry newsletter. As in our previous editions, we are highlighting…

In this edition we are discussing the challenges of the current labor market, VIPdesk’s living wage strategy, and the latest…

In this edition we will cover the latest on the state of Consumer Sentiment and how the current trends are continuing to…

Welcome to the March edition of our monthly industry newsletter!

Welcome to the December edition of our monthly industry newsletter!

Welcome to the first edition of our monthly industry newsletter! When VIPdesk launched its work@home customer service model two decades…