VIPdesk’s Elevated Contact Center Platform
Transform your customer service with VIPdesk’s Elevated Contact Center Platform – The ultimate solution for seamless customer interactions
Partnered with Highest Rated Omnichannel Contact Center solution that is both powerful and easy to use, allowing for seamless communication across a variety of channels such as voice, IVR, email, chat, SMS, MMS, and messengers. Additionally, our software provides omnichannel quality management, ensuring top-notch service across all channels.
Our Secure PCI VDI solution provides a centralized and secure environment for managing payment card information. The virtual desktops are hosted on secure servers and accessed through a secure connection, ensuring that all data is encrypted in transit and at rest. This helps to mitigate the risk of data breaches and unauthorized access to sensitive information.
CRM – To enhance our customer relationship management capabilities, VIPdesk has established a strategic partnership with industry leading CRM providers. This partnership allows VIPdesk to offer clients access to cutting-edge CRM technology, which enables them to streamline their customer data management processes and improve overall customer engagement.
Optimize your workforce’s productivity and performance. Our partnership with the leading expert in workforce management technology provides advanced capabilities such as scheduling, forecasting and monitoring to ensure that our operations run with maximum efficiency.
Elevate your CX Today!
Verify™
Verify™ is the proprietary tool that allows us to verify candidates’ home offices across 11 components including location, ISP connectivity, systems, monitors, devices and more.
LMS University
LMS University provides comprehensive, university-level learning for your team to stay ahead of the curve with their knowledge and understanding. Keep everyone informed and prepared!
Self Help
VIPdesk provides an array of self-help resources to help you get the most out of your cx team. Streamline operations, increase efficiency and optimize for success with intuitive tools!
Ready to get started?
With a team of dedicated professionals, we are excited to help you with any needs and discuss how we can tailor a solution just for your brand.
Tailor made solutions that fit just right!
VIPdesk – More Human