VIP Elevated US CX

Elevate your Customer Experience with VIPdesk’s US based Customer Care

Elevated Remote-based Customer Care for Iconic Brands

VIPdesk is committed to delivering elevated service by leveraging all channels to offer a customized omnichannel approach to assist brands with their customer service needs. VIPdesk has over 20 years of experience in operating both brick and mortar and virtual customer service models.

Our tailor-made solutions provide maximum flexibility and support. Outsourcing across all service channels- Phone, Email, Chat, Video Chat, SMS and Social; operating 24/7 365 days year.

Elevate Your Customer’s Experiences. English, Spanish, French. 24/7 365 Support.

Over time we have developed a unique culture while creating a positive work environment for our team. Concierge is part of VIPdesk’s DNA and is very unique to the BPO industry. Concierge customer service is high-touch, high-class customer service that is great for all companies, but especially luxury brands.

40+ US States

remote contact center model since 2001 having a remote staff in 40+ US states and Canada.

Concierge DNA

VIPdesk incorporates our rich concierge history and knowledge into all client relationships.

Employees vs 1099

VIPdesk’s staffing model relies on employees rather than independent contractors. We believe that in order to deliver elevated service, you need amazing, dedicated people. In return for offering benefits and flexible work from home schedules, we achieve an incredibly high retention rate.

All remote customer service team members receive specialized training and coaching at VIPdesk that is vital to their success. VIPdesk sometimes offers contract staffing whereby employees are recruited for a short amount of time in order to fulfill contracts.

Our VIP OmniChannel Customer Service Solutions

Ready to get started?

With a team of dedicated professionals, we are excited to help you with any needs and discuss how we can tailor a solution just for your brand.

Tailor made solutions that fit just right!
VIPdesk – More Human