We are continuously looking for the right candidates who share the same spirit of excellence, passion, and integrity. We are a highly-respected, trusted company in the customer care industry focusing on brands we all love and respect.
VIPdesk has worked purposefully to create a culture built on the simple idea of being more human. The idea of being a better listener to our team members, of being more responsive to our clients’ customers, and of being more empathetic to all our stakeholders.
Our team members live and work all over the country—in 35 states—from their home offices and two client sites. Working from home allows our corporate team and awesome Brand Ambassadors the flexibility they need to fit their lifestyle. And working at client sites is the ultimate brand immersion. Opportunities await hardworking, dedicated people with a proven track record in providing world-class customer service.
We work with you every step of the way to ensure you have the right tools and training to succeed. Plus, working remotely has many benefits. It is environmentally friendly (the farthest you have to travel is across your house) which means you save on gas, tolls, and eliminate the stress of traveling. Also, by eliminating the commute, you get to spend more time with your family and friends!
While we are disbursed team across the country and on client sites, we take every opportunity to make human touchpoints with our team including Town Halls, Roundtables, Coaching Sessions, Virtual Book Club, and Virtual Awards Ceremony. We also stay connected and keep the positive energy flowing with Weekly Happiness Tips, Milestone Celebrations, Peer Recognition, Daily Mediation Sessions, Wellbeing Programs, and more. No matter how leading edge our technology is, it will never replace the power of the one-to-one human connections we build. We are dedicated to building a culture of care for our team.
We’re always searching for talented individuals who are passionate about elevating the human experience. We continually recruit and cultivate highly capable professionals from a wide variety of backgrounds. We never forget that happy team members translate into positive customer experiences, which invariably results in satisfied clients.