Our Blog

VIPdesk Announces New Partnership with Covet & Mane

20 Feb at 6:29 pm

VIPdesk Announces New Partnership with Covet & Mane As Covet & Mane expands the operations for its leading Beauty Brand, VIPdesk is supporting the company with elevated customer service via a dedicated team of Brand Ambassadors Alexandria, February 20, 2022 – VIPdesk is continuing its rapid growth pace by adding…

How VIPdesk Helped Leading Beauty Company Reduce Low Value Interactions by 43% While Improving Overall Customer Experience

Case Studies

November 9, 2022

Reducing low Volume Interactions

VIPdesk Announces New Partnership With Lassonde Industries Inc.

press release, Press&Media

September 19, 2022

VIPdesk Announces New Partnership With Lassonde Industries Inc. As Lassonde Is Overhauling Its Customer Service Capabilities, VIPdesk is assisting the brand with providing elevated customer service via a dedicated team of Brand Ambassadors Alexandria, August 30, 2022 – VIPdesk is continuing its rapid growth pace by adding yet another premium…

Going Global! VIPdesk Signs Strategic Partnership with Full Potential Solutions to Expand its Global Capabilities

press release, Press&Media

September 12, 2022

VIPdesk Signs Strategic Partnership with Full Potential Solutions to Expand its Global Capabilities VIPdesk, an award-winning U.S. based provider of innovative home-based customer care solutions, is excited to announce a strategic partnership with Full Potential Solutions, a global customer experience (CX) outsourcing company. This partnership allows VIPdesk to increase efficiency…

VIPdesk Accelerates Its Multi-Year Growth Spurt and Is Once Again Featured on the 2022 List of America’s Fastest-Growing Private Companies – the Inc. 5000

press release

August 18, 2022

VIPdesk Accelerates Its Multi-Year Growth Spurt and Is Once Again Featured on the 2022 List of America’s Fastest-Growing Private Companies – the Inc. 5000 For the 4th time in 5 years VIPdesk appears on the Inc. 5000, with three-year revenue growth of 188% Percent! Alexandria, August 18, 2022 – Earlier…

The Future of CX – What’s Next?

Research & Insights

August 10, 2022

Executive summary of the CCW Vegas workshop, “The Future of CX – What’s Next?”

3: Becoming a Benefit Corporation for Good

podcast

March 28, 2022

https://anchor.fm/s/3e94cd0/podcast/play/49742198/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2022-2-28%2F64858bf8-664b-eda9-daf2-f83fadb3f247.m4a We’re thrilled to speak with Tom Hering, co-founder and managing partner of certifying agency Benefit Corporations for Good. He is the co-author of the book, Putting Soul Into Business: How the Benefit Corporation is Transforming American Business for Good and 25 Building Blocks to Create a Conscientious Organization. Tune…

2: Celebrating Women’s History Month

podcast

March 17, 2022

https://anchor.fm/s/3e94cd0/podcast/play/49210468/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2022-2-17%2F1fd78e1f-31dd-3961-97de-e7c582b174d1.m4a Sally, Jen, and Maggie discuss their experience running a Women-Owned Business. They share statistics and trends impacting women in the workplace including the impact of COVID, pay equity, and what you can do to attract top talent and make your workplace more friendly to working women. To learn more…